Wednesday, September  15, 2010 

8:00 AM                Golf Tournament, Talking Stick Golf Course
6:00 PM - 8:00 PM  Welcome Reception: Chef’s Challenge                       

Thursday,  September 16, 2010

8:00 AM     Attendee Registration
9:00 AM     Opening Remarks
9:45 AM     National and Regional Updates
10:30 AM   Breakout Sessions
                Internet Gaming:  Learning As We Go
                Where is internet gaming headed and what does this mean for traditional
                tribal gaming venues?
                Fighting and Preventing Casino Fraud
                This session wil teach you how to spot some of the telltale signs
                of fraud. It will also educate you on common casino fraud schemes and
                how to prevent them.
                Social Media Marketing
                Are you using the latest and most effective marketing tools available?
                Learn how Social Media platforms are changing the marketing world.
NOON        Trade Show Floor Opens with Lunch and drawings.
2:30 PM     Breakout Sessions (3)
                NIGC Update:  Meet the New Commissioners
                All three commissioners have been appointed and are shaping NIGC 
                policies.  Hear what changes they would like to implement.
                Employee Development in Challenging Times
                Employees are still the backbone of every good casino operation. How do
                you train and develop exemplary employees during financial downturns?
                The Latest and Greatest in Player Development Programs
                Player development programs are consistently evolving. Learn the latest 
                trends to improve your program.
4:00 PM     Trade Show Floor Reception

Friday, September 17, 2010

9:00  AM    Coffee on Trade Show Floor
10:00 AM   Breakout Sessions (2)
                Regulators Roundtable:  State Budgets and Expansion of Gaming
                With states looking for new revenue sources to balance their budgets,
                what will the expansion mean for regulators?
                F&B:  Menu Design in a Shrinking Economy
                How to plan and price menus for your property that will withstand 
                the times and bring in customers and players.
10:45        Continental Breakfast on the Trade Show Floor
Noon         Trade show Closes and Luncheon with Entertainment
1:30 PM     Breakout Sessions (2)
                Investing in your Casino Facility
                How do you keep your casino fresh with limited resources? Panelist will
                discuss ways to update your casino without  breaking the bank.
                National Legislative Update: 
                Where we are now and what changes might impact your operation?
3:00 PM     Conference Ends